- Review QR codes
- Review requests
- Smart routing
- Private feedback
Back office · module
Reviews & Reputation, built into SmartPOS.
Review QR codes and requests, with high ratings sent to Google and other review sites. On every SmartPOS plan, POS Essentials included.
from $29AED 99Rs 2,999/mo on POS Essentials · + sales tax· incl. 5% VAT· + applicable sales tax
In one paragraph
What Reviews & Reputation does
Reviews & Reputation helps you collect more good reviews and hear problems first. Put a review QR code on the counter, tables or receipts, or send review requests to the customers you choose. You choose the star rating that gets the review-site links (default 4 stars and up); lower ratings get a private feedback form instead. Prebuilt templates and stats come with it, on every plan.
- 01
Review QR codes
Print-ready QR codes for the counter, tables, receipts and stickers that open your branded review page.
- 02
Review requests
Ask the customers you choose for a review after a visit or sale. 100 requests a month on POS Essentials, 1,000 on POS Growth, unlimited on 3 locations.
- 03
Smart routing
You choose the star rating that gets the links to Google, Facebook and other review sites (default 4 stars and up). Lower ratings get a private feedback form.
- 04
Private feedback
Unhappy customers can tell you what went wrong and ask to be contacted, so you can put it right.
- 05
Prebuilt templates
Ready-made review pages, flows for your trade and printable designs, so you start in minutes.
- 06
Stats
See scans, ratings, clicks to each review site and feedback in one place.
Reviews & Reputation · plans that include it
Where Reviews & Reputation is included
Reviews & Reputation comes with every SmartPOS plan, POS Essentials included, at no extra charge per module. Switch it on for your business in Settings, Modules, and give staff access through their role.
Prices are set separately for each market: Prices exclude sales tax, which is added at checkout where it applies.Prices include 5% VAT.Prices exclude applicable sales tax. Card processing goes through your own processor and is never included.
Industries that use Reviews & Reputation
SmartPOS for restaurantsTable service, courses, kitchen tickets and tips on one screen.
SmartPOS for diners and small chainsOne menu across every location, with central reporting.
SmartPOS for hair salonsAppointments, stylist commission and retail on one ticket.
SmartPOS for auto repair shopsWork orders with parts and labour, VIN on every job.
Related modules
Accounting & bookkeepingDouble-entry books that post themselves from the POS.
Customers, suppliers & CRMContact profiles, credit ledgers, groups and reward points.- Loyalty & RewardsPoints, member tiers, bonus campaigns, stamp cards, rewards and referrals.
Product catalogue for the webWeb-ready products: SEO, Google fields, media and variants.
FAQ · 3
Reviews & Reputation questions
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01Is Reviews & Reputation a separate subscription?
No. It is on every SmartPOS plan: 1 review flow, 3 QR codes and 100 requests a month on POS Essentials; 5 flows, 25 QR codes and 1,000 requests a month on POS Growth and the Bundle; unlimited on POS Growth for 3 locations.
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02Does SmartPOS post reviews for my customers?
No. Customers write their own reviews on Google, Facebook or the site they pick. SmartPOS only shows them the links and collects private feedback.
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03Which SmartPOS plans include Reviews & Reputation?
Reviews & Reputation is on every SmartPOS plan, POS Essentials included. POS Essentials is $29 a month in the USA. Yearly billing saves 20%.
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No question matches that. Ask us directly and we will answer within business hours.
Ask a question
Try Reviews & Reputation free for 14 days.
The free trial includes every POS Growth module. No card needed; pick a plan in the app when it ends.
